Once you have iOS 15, you might be eager to convert an image to Live Text, but what do you do if it isn't working? Live Text lets you select text from an image and copy, paste, search, and more, but you might run into a frustrating situation where it doesn't work. Here are all the reasons Live Text might not be working, and how to fix it.
Jump To:
* What to Do If Live Text Isn't Working
* Make Sure Your Device Is Compatible
* Make Sure You're Running iOS 15 or iPadOS 15
* Enable Live Text in Settings
* Make Sure Your Text Is Visible
* Select the Text or Tap the Icon
* Reopen Your Photo or Camera App
* Restart Your Device
Live Text Support: What to Do If Live Text Isn't Working
If you need a refresher in Live Text basics, Live Text is a function introduced with iOS 15 that allows you to select text in an image and do things like copy, paste, search, and translate that text. There is no separate photo to text app on the iPhone; instead, Live Text is found any time your iPhone recognizes text in an image or on your camera viewfinder. We're going to go over some Apple Live Text support options now and take a look at what to do if this cool new feature isn't working. For more on how to get the most out of iOS 15 check out our Tip of the Day!
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Make Sure Your Device Is Compatible
Live Text isn't available on every device. Below is a list of devices that support Live Text, and if your device is not listed then you cannot use this function:
* iPhone 13, iPhone 13 mini, iPhone 13 Pro, and iPhone 13 Pro Max;
* iPhone 12, iPhone 12 mini, iPhone 12 Pro, and iPhone 12 Pro Max;
* iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max;
* iPhone XS, iPhone XS Max, iPhone XR;
* 12.9-inch iPad (from 2018 or later);
* 8th generation iPad;
* 11-inch iPad Pro (from 2018 or later);
* 2021 iPad Pro;
* 3rd and 4th generation iPad Air.
Make Sure You're Running iOS 15 or iPadOS 15
Live Text is not available in iOS 14 and iPadOS 14 or earlier. In order to use it, you must be running iOS 15. If you need to, you can check what OS you're running and how to update to iOS 15.
How to Enable Live Text in Settings
Live Text comes automatically enabled with iOS 15, but sometimes settings can switch around when we're not entirely sure how they got that way (for me, it's usually from handing my phone to my two-year-old), so if Live Text isn't working, here's how to make sure it's enabled:
* Open Settings and tap Camera.
* Make sure Live Text is toggled on.
Make Sure Your Text Is Visible
If you're trying to read text on something like a t-shirt or a crumpled piece of paper, your iPhone might have trouble recognizing it. If you can, either flatten out the surface the text is on that your camera is trying to read, or choose a photo where the text is more visible.
Select the Text or Tap the Icon
Live text icon not appearing? Here's an important distinction: if you're using your camera to read text, you'll need to hit the Live Text button (shown below), and if you're trying to use Live Text in a photo, you will need to press and hold the text to select it. Tap the Live Text icon if you're using your camera, but don't look for it in a photo.
Reopen Your Photo or Camera App
If you've tried all of the above, and Live Text still isn't working, try closing and reopening your app. Also try closing any other apps that are open that aren't in use, because when too many things are happening on your iPhone, it can affect its functionality.
Restart Your Device
When all else fails, restart your iPhone or iPad. Sometimes this is the kick in the pants it needs to get Live Text working again. If none of these steps get Live Text working on your iPhone, it could be an issue with your camera hardware. Try contacting Apple support for further assistance. How-ToiPadiPhoneLive TextTroubleshootingPhoto & VideoMaster your iPhone in one minute a day: Sign up here to get our FREE Tip of the Day delivered right to your inbox.
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